qb999 Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you (the "Player") and qb999 (the "Platform") governing your use of the qb999 website, mobile platform, games, and all associated services available at qb999.ws. By creating an account, making a deposit, or accessing any part of the qb999 platform, you unconditionally accept these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the qb999 platform.

These Terms apply to all players using the qb999 platform, regardless of their device, location within Bangladesh, or the specific games and services they use. qb999 reserves the right to amend these Terms at any time. Continued use of the platform following any amendment constitutes acceptance of the revised Terms. Players are advised to review these Terms periodically to ensure they remain informed of the current rules governing their qb999 account and activity.

To register and use the qb999 platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. qb999 operates a strict 21+ policy and will not knowingly permit any person under the age of 21 to register, deposit, or play.
• You must be a resident of or currently located in a jurisdiction where online gaming is not explicitly prohibited by applicable law. It is the player's sole responsibility to verify the legality of online gaming in their jurisdiction before using qb999.
• You must not hold more than one registered account on the qb999 platform. Duplicate accounts are strictly prohibited and will result in suspension of all associated accounts and forfeiture of any balances or winnings contained within them.
• You must not be a self-excluded player. If you have previously requested self-exclusion from qb999, you are not permitted to register a new account unless qb999 has formally reinstated your eligibility following the expiry of your self-exclusion period.

qb999 reserves the right to request documentary evidence to verify a player's age, identity or location at any time. Failure to provide satisfactory verification documents within a reasonable period may result in account suspension and withholding of withdrawals until verification is complete.

To access the full qb999 platform, you must register a player account. Registration requires a valid Bangladesh mobile number and the creation of a secure password. By completing the registration process, you represent and warrant that:

• All registration information provided by you is accurate, complete and current. You agree to update your account information promptly if any details change.
• You are registering on your own behalf and for your own personal use. You may not register or operate an account on behalf of a third party.
• You are solely responsible for all activity that occurs under your qb999 account, including all bets placed, deposits made, withdrawals requested, and communications sent from your account.
• You will maintain the confidentiality of your qb999 account password and will not share it with any other person. If you suspect your account has been accessed without your authorisation, you must notify qb999 customer support immediately.

qb999 reserves the right to close or suspend any account that was opened using inaccurate, false or misleading information, or where the account holder is found to be ineligible under these Terms. In such cases, qb999 may retain any funds deposited and any winnings generated from activity on the account, pending investigation.

All financial transactions at qb999 — including deposits and withdrawals — are subject to the following conditions:

• The minimum deposit amount is ৳100. qb999 accepts deposits via bKash, Nagad, Rocket and Upay. All deposits must be made from a mobile wallet registered in the player's own name. Third-party deposits are not accepted.
• Withdrawals will be processed to the same mobile wallet used for the most recent deposit, unless otherwise arranged with qb999 customer support. qb999 reserves the right to request identity verification before processing any withdrawal request.
• Deposits made using promotional or bonus funds are subject to the wagering requirements stated in the applicable bonus terms. Players may not withdraw bonus funds or winnings derived from bonus play until the applicable wagering requirement has been satisfied in full.
• qb999 reserves the right to apply transaction limits, impose processing delays, or decline a withdrawal request where there is a reasonable suspicion of fraud, money laundering, or breach of these Terms.

qb999 is not responsible for delays caused by third-party payment processors, mobile network operators, or banking infrastructure outside of qb999's direct control. Processing times stated on the platform are estimates and are not guaranteed to the minute.

qb999 offers various bonuses and promotions to registered players. All bonuses are subject to the following general terms, in addition to any specific terms stated in the individual promotion:

• Bonuses are available to eligible players who meet the conditions specified in the promotional offer. Unless stated otherwise, bonuses are available to one account per household, device, and IP address.
• All bonuses are subject to wagering requirements. The applicable wagering requirement multiplier for each bonus is stated in the individual promotion terms. Wagering requirements must be completed within the specified timeframe stated in the promotion.
• qb999 reserves the right to withdraw or modify any bonus offer at any time. Changes to active bonus offers will be communicated to affected players with reasonable notice where practicable.
• Bonus abuse — including but not limited to the use of multiple accounts to claim the same promotion, the use of automated tools to place bonus bets, or coordinated play to exploit bonus terms — is strictly prohibited and will result in immediate forfeiture of the bonus and any associated winnings.
• Bonuses cannot be transferred between qb999 accounts, exchanged for cash directly without meeting wagering conditions, or applied to games excluded from the promotion.

The currency for all bonuses at qb999 is Bangladesh Taka (BDT). Bonus amounts and wagering requirements are expressed in BDT. Where a bonus is described in a promotional image or communication using an approximate figure, the exact terms stated in the written promotion terms shall prevail.

All bets placed on the qb999 platform are subject to the following rules:

• Once confirmed, a bet cannot be cancelled or amended by the player. Players should review their bet slip carefully before confirming any wager. qb999 is not responsible for bets placed in error.
• qb999 reserves the right to void any bet that was placed on an event or market that was erroneously priced due to a technical error, data feed failure, or human error. In such cases, the stake will be returned to the player's account.
• Maximum payout limits apply to sports betting and casino games at qb999. The maximum payout for any single bet or game round is stated in the relevant game or market rules. qb999 reserves the right to withhold any payout that exceeds the stated maximum.
• In the event of a disconnection during a live game round or live betting event, qb999's server records shall be the definitive record of the outcome of the round or event. qb999 is not liable for losses resulting from internet connectivity issues on the player's side.

qb999 uses certified Random Number Generator (RNG) technology for all applicable games to ensure that game outcomes are fair, random and unpredictable. The integrity of all qb999 game outcomes is maintained in accordance with fair play standards.

The following conduct is strictly prohibited on the qb999 platform. Any player found to have engaged in prohibited conduct will have their account immediately suspended, any balances and winnings forfeited, and may be reported to relevant authorities:

• Using software bots, automated scripts, artificial intelligence tools, or any other automated system to place bets, play games, or interact with the qb999 platform in a manner not intended for human players.
• Registering more than one account, or colluding with another player to exploit bonuses, game mechanics, or payment processes at qb999.
• Using the qb999 platform for any money laundering activity, or depositing funds derived from illegal sources. qb999 complies with anti-money laundering principles and will take appropriate action upon detection of suspicious financial activity.
• Attempting to exploit technical vulnerabilities, software bugs, or system errors in a manner that provides an unfair advantage over other players or over the house.
• Engaging in abusive, threatening, or harassing communication directed at qb999 staff or other players through any channel, including live chat, email, or social media.

qb999 reserves the right to determine, in its sole discretion, whether a player's conduct constitutes a breach of these Terms. Such determinations are final and binding.

qb999 reserves the right to suspend, restrict, or permanently close a player account under the following circumstances:

• The player has breached any provision of these Terms, including but not limited to eligibility requirements, prohibited conduct rules, or payment terms.
• qb999 has reasonable grounds to suspect fraudulent activity, identity fraud, payment fraud, or money laundering in connection with the player's account.
• The player has requested voluntary self-exclusion or closure of their account, which qb999 will action promptly upon receiving a clear written request via customer support.

Upon termination of an account for a breach of Terms, qb999 reserves the right to withhold any remaining balance and to forfeit any bonus funds or winnings generated from activity that constituted the breach. Where an account is closed at the player's own request and there is no outstanding breach, any verified balance will be returned to the player's registered payment method within a reasonable processing period.

qb999 is committed to promoting responsible gaming. The following tools and policies are available to all registered players:

• Deposit Limits: Players may request a daily, weekly or monthly deposit limit on their qb999 account. Once set, a deposit limit cannot be increased for a cooling-off period as specified at the time of the request.
• Self-Exclusion: Players who feel that their gaming activity is becoming harmful may request self-exclusion at any time. Self-exclusion requests must be submitted via live chat with qb999 customer support and will be activated within 24 hours of confirmation.
• Cooling-Off Period: Players may request a temporary suspension of their account for a defined period. During a cooling-off period, the player may not deposit, bet, or access promotional offers.

All content on the qb999 platform — including but not limited to the website design, logos, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of qb999 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the qb999 platform for personal, non-commercial gaming purposes only.

You may not reproduce, distribute, modify, display, perform, publish, or create derivative works from any content on the qb999 platform without the prior written consent of qb999. Unauthorised use of qb999 intellectual property may constitute a breach of applicable copyright, trademark and other laws.

To the fullest extent permitted by applicable law, qb999 shall not be liable for any of the following:

• Any indirect, incidental, consequential, or punitive losses or damages arising from your use of the qb999 platform, including any loss of winnings, data, or gaming opportunities.
• Any interruption, suspension, or termination of the qb999 platform or any part thereof, whether due to scheduled maintenance, technical failure, or circumstances beyond qb999's reasonable control.
• Any loss or damage resulting from a player's reliance on information, odds, or data displayed on the qb999 platform that contains inaccuracies or errors due to technical or human causes.

qb999 collects, processes and stores personal data provided by players in accordance with its Privacy Policy. By registering a qb999 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

All personal and financial data transmitted between your device and the qb999 platform is protected by SSL encryption. qb999 does not sell or share player personal data with unaffiliated third parties except where required by law or as necessary to facilitate the payment processing services used by the platform.

qb999 reserves the right to amend, update or replace these Terms & Conditions at any time. When material changes are made, qb999 will notify registered players by publishing the updated Terms on the qb999 website with a revised "Last updated" date. It is the player's responsibility to review these Terms periodically.

Your continued use of the qb999 platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the qb999 platform and may request account closure via customer support.

If you have any questions about these Terms & Conditions, or if you wish to raise a formal complaint regarding your qb999 account or any aspect of the platform's operation, please contact the qb999 customer support team. Our support team is available 24/7 via live chat on the qb999 platform.

You may also contact us by email at: [email protected]